Jul 22  |  Lilly Pulitzer

Associate Manager

Location: Lynnfield, MA — Lilly Pulitzer Store | Type: Full time, non-exempt (hourly) | Pay: $20.50–$23.50/hour

The Associate Manager helps run the daily operations of the Lilly Pulitzer retail store, including sales, client experience, scheduling, and safeguarding store assets, while owning a specific division of responsibility.

Responsibilities

• Achieve and exceed daily sales goals using KPI metrics and company training tools.
• Deliver an exceptional client experience and uphold the Lilly Pulitzer selling culture and brand.
• Resolve client issues, escalating to the Store Manager when needed.
• Lead an assigned division of responsibility and communicate company initiatives to the team.
• Coach associates with clear, actionable feedback and support team selling.
• Maintain accurate cash handling and uphold visual and operational standards.

Qualifications

• Minimum 2 years’ experience, preferably in fashion or retail.
• Strong supervisory, communication, customer service, and problem-solving skills.
• Ability to multi-task in a fast-paced environment; proficient in Microsoft & Apple technology (XStore/Tulip a plus).
• Able to stand and move throughout shifts and lift up to 20 pounds.

Average 40-hour work week; may require flexible hours including nights, weekends, and holidays. Eligible for overtime and standard company benefits. Lilly Pulitzer is an equal opportunity employer.