Retail Associate – Full Time or Part Time

Feb 14  |  Onyx Boutique – Now Open!

Onyx Boutique seeks a retail associate who possesses a thorough understanding of highly relevant fashion brands and the skill to style a wardrobe for today’s modern lifestyle.  The ideal Onyx associate enjoys exploring each client’s specific needs in order to match them with fashion-forward labels that are modern, sophisticated and classic.  Additionally, the Onyx associate will recommend products, answer questions that demonstrate brand and industry knowledge, and will direct clients to Onyx product options, including expanding sales revenues by up-selling an entire “look” sourced from our robust offering of accessories. The ideal candidate for this position has several years’ experience working in retail, delivering exceptional customer service, and a vibrant energy level and excitement for the product.  A bonus would be having a natural ability to create social media opportunities in-store that can be used to bring an immediate awareness to fresh inventory offerings.

Responsibilities

• Greet and assist clients as they shop within Onyx.
• Answer specific questions related to the products and store policies and locate items for clients.
• Process payments and keep the sales floor tidy and neatly merchandized at all times.
• Assist in maintaining the back-stock room and setting up new merchandise displays on the sales floor.
• Capture timely Instagram moments within the store with customers to be shared on companies’ social channels.
• Handle, or escalate, all client “Special Requests” for Service, including special orders, policy exceptions, etc.
• Utilize the company’s POS system to handle customer purchases
• Collaborate with team members to keep the sales floor area clean and organized at all times.

Qualifications and Skills

• High School diploma/GED required;
• 3+ years’ customer service industry experience;
• 3+ years’ retail experience;
• Ability to work collaboratively within a team;
• Must be able to work weekends and holidays;
• Excellent verbal and written communication skills

To apply for this position, please e-mail your resume to: kristenrinaldi@yahoo.com