Sales Associate

Apr 25  |  Paper Source

Job Summary

To be a great Sales Associate, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else.

What You Do

  • Create a welcoming environment by engaging with our customers through friendly and genuine service to meet their needs.
  • Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
  • Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
  • Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
  • Leverage training and communication tools (e.g., Cognition, Paper reSource, InsidePS, etc.) to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
  • Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
  • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)
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